haanji.io
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Product

The front desk that never logs off.

Haanji turns your WhatsApp Business number into a 24/7 assistant that knows your business inside out — and knows when to pass the chat back to you.

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How it works

Live on WhatsApp before your coffee gets cold.

No developers, no new number, no complicated flows to build. Three steps and your assistant is answering customers.

  1. STEP 01

    Connect your WhatsApp

    Link your WhatsApp Business number in a few taps with Meta's official signup. Keep using the WhatsApp app on your phone — nothing changes for you or your customers.

    WhatsApp Business

    +971 50 ••• ••10

    Connected
    Keep using the WhatsApp app
    Pause AI when I reply
    Mark messages as read
  2. STEP 02

    Teach it your business

    Pick your business type and Haanji pre-fills hours, features and common questions. Add your website, brochures, price sheets and FAQs — it reads them all.

    Knowledge

    Everything your assistant knows

    • skylinerealty.ae24 pages
    • Project-brochure.pdf18 pages
    • FAQs12 answers
    • Opening hoursIndexing…
  3. STEP 03

    Test, then go live

    Chat with your assistant in the Playground until it sounds exactly like you. Flip the switch and every new message gets an instant, accurate reply.

    Playground

    Test before your customers do

    Assistant live
    Is there a payment plan?7:58
    Yes! Marina Heights has a 60/40 payment plan, with handover in Q4 2027 🌊7:58

    Source: Project-brochure.pdf › Payment plan

One assistant, every job

More than replies. A whole front desk.

Switch on the skills your business needs. Haanji answers questions, books appointments and site visits, qualifies leads — and hands over to you whenever it should.

Answers only from your knowledge

Add your website, brochures, price lists and FAQs. Hybrid search finds the right fact however a customer phrases it — and never invents prices, fees or policies.

customer › "price of a 2-bed in the Marina, and when is handover?"

floor-plans.pdf

p.4 · 2-bed, Tower B

0.94

skylinerealty.ae/marina

Handover timeline

0.88

FAQs

Payment plans

0.61

Seamless human handover

Reply from your phone and the AI pauses for that chat. Upset customers are flagged for you instantly.

Customer asked for a person
You replied · AI paused for 2 h

Patient appointments

Provider-wise openings from your office hours and days off. Patients tap to confirm.

5:005:306:156:457:157:45

Viewings

Buyers pick a slot and get the location pin. Your agents get the details.

Marina HeightsSat · 11:00 AM

2-bed · investment · ≤ AED 3M

Location pin sent

Lead capture

Every enquiry becomes a lead with budget, location and timeline — ready for your team.

Omar H.HOT

2-bed · Dubai Marina · ≤ AED 3M · 3 months

Shared inbox

Every conversation in one place. Read, reply, pause or resume the AI, and see what needs you.

Insights that matter

Messages handled, response times, top questions and conversions — so you know what customers really ask.

Safe by design. Built on the official WhatsApp Business Platform. Signed webhooks, encrypted credentials, per-business data isolation — and the assistant never asks customers for passwords, PINs or card numbers.

Everything included

Every detail, thought through.

Knowledge

Learn from your website

Paste your URL and Haanji reads every page worth reading.

PDFs, DOCX & TXT

Menus, price lists, brochures and policies become instant answers.

Smart FAQ suggestions

Starter questions for your business type — you write the answers.

Test search

See exactly which source an answer came from, and fix it in seconds.

Conversation

Natural, on-brand English

Sounds like your front desk, not a script — and handles Hindi or Hinglish when a customer writes that way.

Your tone, your greeting

Friendly, professional or casual — plus a custom greeting and fallback.

Buttons & lists

Customers tap to choose a slot or confirm an order. No typing needed.

Remembers the chat

Names, preferences and earlier questions carry through the conversation.

Operations

Appointments

Request-and-confirm or instant booking with hours, holidays and capacity.

Orders

Pickup or delivery orders from your catalogue, with a clear summary.

Leads

Custom lead forms inside the chat. Export to CSV anytime.

Owner alerts

New bookings, orders and handovers on your dashboard, WhatsApp and email.

Control

Human takeover

Reply from the WhatsApp app and the AI steps back for that chat.

Shared inbox

Your team sees every conversation and what needs attention.

Analytics

Volume, AI-handled share, response time and top questions.

Privacy first

Encrypted credentials, isolated data, and one-click data deletion.

Multilingual by default

Speaks the way your customers actually type.

Customers don't write textbook English. Haanji understands Hindi, English and the Hinglish in between — and always replies in the language the customer used.

Dr. Kapoor aaj available hain kya?8:02
Haanji, Dr. Kapoor aaj shaam 5 se 8 baje tak available hain. Aapke liye slot book kar doon?8:02

Same knowledge, same facts — just the right language.

Keep your number. Keep your app.

Haanji connects through the official WhatsApp Business Platform with coexistence. Your phone keeps working exactly as before — your chats, your contacts, your number.

Connect WhatsApp

Your next customer is typing right now.

Give them an answer in seconds — tonight, this weekend, and through every holiday. Set up Haanji in 10 minutes.

Start your free trialTalk to us

14 days free from when you connect WhatsApp · No card to start · Cancel anytime