haanji.io
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For estate agents, practices & attorneys

Every WhatsApp message, answered. Even at 2 AM.

Haanji learns your business and replies to every enquiry in seconds — qualifies buyers, books viewings and patient appointments, day or night. On the WhatsApp number you already use, priced in rand.

Start free for 14 daysTalk to the demo bot
  • Keep your number
  • Live in 10 minutes
  • No card required
9:41
SR

Skyline Realty

online · replies instantly

Today
Message

Built for every business that lives on WhatsApp

Estate agenciesProperty developersDental practicesAesthetic clinicsDermatologistsFertility clinicsPhysiotherapistsVeterinary clinicsLabour lawyersConveyancersAccounting firmsFinancial advisorsInterior designersCar dealerships

<0s

Typical reply time

0/7

Always on — nights, weekends and public holidays

0

WhatsApp number: the one you already use

0 min

From signup to live on WhatsApp

How it works

Live on WhatsApp before your coffee gets cold.

No developers, no new number, no complicated flows to build. Three steps and your assistant is answering customers.

  1. STEP 01

    Connect your WhatsApp

    Link your WhatsApp Business number in a few taps with Meta's official signup. Keep using the WhatsApp app on your phone — nothing changes for you or your customers.

    WhatsApp Business

    +27 82 ••• ••10

    Connected
    Keep using the WhatsApp app
    Pause AI when I reply
    Mark messages as read
  2. STEP 02

    Teach it your business

    Pick your business type and Haanji pre-fills hours, features and common questions. Add your website, brochures, price sheets and FAQs — it reads them all.

    Knowledge

    Everything your assistant knows

    • skylinerealty.co.za24 pages
    • Project-brochure.pdf18 pages
    • FAQs12 answers
    • Opening hoursIndexing…
  3. STEP 03

    Test, then go live

    Chat with your assistant in the Playground until it sounds exactly like you. Flip the switch and every new message gets an instant, accurate reply.

    Playground

    Test before your customers do

    Assistant live
    What are the levies?7:58
    Levies at The Atlantic are R2 850 a month for a 2-bed, including water and 24-hour security 🌊7:58

    Source: Project-brochure.pdf › Levies

One assistant, every job

More than replies. A whole front desk.

Switch on the skills your business needs. Haanji answers questions, books appointments and site visits, qualifies leads — and hands over to you whenever it should.

Answers only from your knowledge

Add your website, brochures, price lists and FAQs. Hybrid search finds the right fact however a customer phrases it — and never invents prices, fees or policies.

customer › "asking price of a 2-bed in Sea Point, and what are the levies?"

floor-plans.pdf

p.4 · 2-bed, Unit 704

0.94

skylinerealty.co.za/sea-point

Levies & rates

0.88

FAQs

Bond pre-approval

0.61

Seamless human handover

Reply from your phone and the AI pauses for that chat. Upset customers are flagged for you instantly.

Customer asked for a person
You replied · AI paused for 2 h

Patient appointments

Practitioner-wise openings from your consulting hours and days off. Patients tap to confirm.

5:005:306:156:457:157:45

Viewings

Buyers pick a slot and get the location pin. Your agents get the details.

The AtlanticSat · 10:00

2-bed · to live in · ≤ R5m

Location pin sent

Lead capture

Every enquiry becomes a lead with budget, location and timeline — ready for your team.

Thandi M.HOT

2-bed · Sea Point · ≤ R5m · bond pre-approved

Shared inbox

Every conversation in one place. Read, reply, pause or resume the AI, and see what needs you.

Insights that matter

Messages handled, response times, top questions and conversions — so you know what customers really ask.

Safe by design. Built on the official WhatsApp Business Platform. Signed webhooks, encrypted credentials, per-business data isolation — and the assistant never asks customers for passwords, PINs or card numbers.

The night shift

Your customers don't keep shop hours.

Drag the sliders to see how many enquiries land while you're closed — the ones that usually go to whoever replies first.

12 AM6 AM12 PM6 PM11 PM
You're open (10 AM – 7 PM) You're closed — Haanji answers
7 PM
80

Arrive while you're closed

37/ day

That's 46% of your enquiries — about 1110 a month, all answered in seconds.

Live demo

Don't take our word for it. Ask it something.

Meet the assistant for Skyline Realty, a demo estate agency in Cape Town. Ask it anything — and watch what happens behind the scenes.

SR

Skyline Realty

online

Hi! I'm Skyline Realty's assistant 🏙️ Ask me anything about our Sea Point apartments.now

Behind the scenes

Send a message. You'll see which piece of Skyline Realty's knowledge the assistant used, the language it detected, and when it decides to hand over to a human.

This is a scripted preview.

The real assistant reads your own website, brochures, price sheets and FAQs — and understands far more.

Build yours free
Loved by owners

Fewer missed chats. More full calendars.

Buyers message from Property24 listings at all hours. Now every enquiry gets the floor plan, a few qualifying questions and a viewing slot before they've called another agent.
TThandi M.Principal, estate agency in Cape Town
Medical aid questions used to tie up our front desk all morning. Openings, directions, what's covered — it handles them, and anything clinical comes straight to us.
DDr Priya N.Dental practice owner, Durban
Consultations get booked on Saturday night and the client is in the chair by Tuesday. It pays for itself every week.
AAnnelie B.Founder, aesthetic clinic in Pretoria
It sounds exactly like our reception. Patients genuinely don't notice it's an assistant.
SSipho D.Practice manager, physiotherapy practice in Johannesburg
Anything with a CCMA deadline is flagged and booked the same day. Our attorneys only see matters that are ready.
LLerato K.Director, labour law firm
Pricing

Costs less than one missed customer.

Simple plans that grow with you. Try any plan free for 14 days.

Starter

For a single shop getting started with AI replies.

R333/ month

R3 990 billed yearly

1 000 AI conversations / mo

  • 1 WhatsApp number
  • Natural, on-brand English replies
  • Business profile, hours & FAQs
  • Website + 5 documents as knowledge
  • Human handover
  • Playground testing
Start with Starter
Most popular

Growth

For busy businesses that book, sell and follow up on WhatsApp.

R833/ month

R9 990 billed yearly

5 000 AI conversations / mo

  • Everything in Starter
  • Unlimited documents & web pages
  • Appointments with live slots
  • Orders from your catalogue
  • Lead capture & CSV export
  • Shared inbox · 3 team seats
  • Owner alerts on WhatsApp & email
Start with Growth

Pro

For multi-location teams that need scale and insight.

R2 083/ month

R24 990 billed yearly

20 000 AI conversations / mo

  • Everything in Growth
  • Up to 3 WhatsApp numbers
  • Analytics & top-question insights
  • Customer reminders & templates
  • 10 team seats with roles
  • Priority support
Start with Pro

14-day free trial, starting when you connect WhatsApp. WhatsApp conversation fees from Meta, if any, are billed at cost.

Compare every feature →

FAQ

Questions, answered.

Can't find what you need? Write to hello@haanji.io.

No. Haanji uses WhatsApp coexistence, so you keep your existing WhatsApp Business number and app. The assistant replies alongside you — and the moment you reply from your phone, it steps back.

Haanji only answers from what you teach it: your profile, hours, services, FAQs, documents and website. If it doesn't know something, it says so politely and can hand the chat to you.

Yes. Haanji runs on Meta's official WhatsApp Business Platform, so it works with any South African WhatsApp Business number. Plans are priced and billed in rand.

Most businesses go live in under 10 minutes: connect WhatsApp, pick your business type, confirm your hours and add a few FAQs or your website. Test everything in the Playground before switching it on.

The assistant notices when someone is upset or asks for a human, and flags the conversation for you. Reply from your phone or the Inbox and the AI pauses for that chat automatically.

Your data is encrypted in transit and at rest, isolated per business, and never used to train public models. You can delete your data at any time.

Yes. Plans are month-to-month (or yearly with a discount) and you can cancel from your dashboard in one click.

Your next customer is typing right now.

Give them an answer in seconds — tonight, this weekend, and through every public holiday. Set up Haanji in 10 minutes.

Start your free trialTalk to us

14 days free from when you connect WhatsApp · No card to start · Cancel anytime